Automation wired into how your office already runs. Miami.

Automation at your fingertipsEnglish y Español

We don't sell you a promise. We do the work.

Voice agents, SMS and RCS campaigns, web chat, scheduling, apps and back-office automation — wired into dashboards built around how your business actually runs. AI is the engine under the hood, not the sticker on the box.

Get my free automation plan

[CH.01]

Voice + SMS + Chat

One brain, every channel

[CH.02]

English y Español

Slang, typos and Spanglish

[CH.03]

Live dashboards

Not a PDF next week

SWITCHBOARD.EXE · SMS

DEMO

1. Inbound

2. Understands

3. Acts

4. You see it

Sample · Maria

SMS

Hola! Can I move my cleaning to Tuesday por la tarde?

Simulated conversation. Not a real customer, and nothing is sent.

01What we do

Every channel, one automation brain.

AI runs through all of it — reading, replying, booking and reporting. Pick one problem to start with. The rest plugs in later.

SERVICES.CPL12

Open a module to see how it connects to the tools you already use.

Modules (12)

Connects to the tools you already use.

02How it runs

From “someone reached out” to “it’s handled” — without anyone touching it.

This is the same pipeline whether it starts as a phone call, a text or a web chat. That is what multi-channel actually means.

[01]

Something comes in

A call after the office closes
A reply to your SMS campaign
A visitor on your website

[02]

AI understands it

Intent, language, urgency
Pulls context from your CRM
Decides: answer, act or escalate

[03]

Work gets done

Appointment booked
Confirmation sent, STOP honored
Human looped in when it matters

[04]LIVE

You see it live

Dashboard updates as work happens
Filter by area, language, answer
A view you can point at

03Who it’s for

Built for offices that are drowning in admin.

No-website shops and doctor's offices first. Then lawyers, accountants, and anyone whose team spends the day on the phone.

FOLDERS9

LOCAL_NOWWW.DIR

No-website local businesses

The daily headache

“People find the name on Google and then hit a dead end. No site, a broken contact page, or a button that only dials the phone.”

What we automate:

A simple mobile site with hours, address and a way to reach you
A booking button that opens a page, not just a phone call
English y Español, the way Miami actually talks

EN / ESPick a folder

04Extremely flexible

You don't have to marry one technology.

Connects to what you already have

A lot of companies pick a side. One vendor for voice, one cloud for data, and they ride it no matter what. AI changes every few months, so that’s a losing bet.

We connect to almost anything — your CRM, your spreadsheets, your phone system, your old database. If it doesn’t have a connection, we build it. When a better model ships, you get it. No migration drama, no contract trap.

Tools we work with

OpenAIAnthropicGoogle GeminiDeepgramElevenLabsAzureTwilioYour CRMGoogle CalendarOutlookStripeHubSpotSalesforceSheetsYour old database+ whatever is nextOpenAIAnthropicGoogle GeminiDeepgramElevenLabsAzureTwilioYour CRMGoogle CalendarOutlookStripeHubSpotSalesforceSheetsYour old database+ whatever is next

Examples of tools we work with. We use what performs best for your project, not what we’re locked into.

05Don’t take our word for it

The people building the future agree: adopt AI or get left behind.

Jensen HuangSOURCE

“If you’re not using AI, you’re going to lose your job to somebody who uses AI.”

Jensen Huang

CEO, Nvidia · 2025

Sundar PichaiSOURCE

“AI is probably the most important thing humanity has ever worked on. I think of it as something more profound than electricity or fire.”

Sundar Pichai

CEO, Google · 2018

Mark CubanSOURCE

“Companies come in two kinds: the ones that are great at AI, and everybody else, who gets put out of business.”

Mark Cuban

Entrepreneur · paraphrased, CNBC 2025

Andy JassySOURCE

“Generative AI is going to reinvent virtually every customer experience we know.”

Andy Jassy

CEO, Amazon

Here’s the part they don’t say on stage: getting that edge doesn’t take a million-dollar budget or a team of data scientists. It takes someone who has already done it, many times. That’s the work.

CHALLENGE

A friendly challenge

Think it's easy? Let's race.

We hear it all the time: “I’ll just plug in ChatGPT and blast some texts.” Go for it. You build yours, we build ours, and we put them side by side. Same audience, same goal.

We already hit every one of these walls. That’s exactly why ours works.

Open each roadblock to see how we handle it.

MIAMI LAKESFL

14160 Palmetto Frontage Road, Suite 101, Miami Lakes, FL 33016

06Our story

Built on roadblocks.

CafecitoTech started in Miami the way most good ideas do: over a cafecito, with a problem nobody had solved yet. We’ve been hands-on with AI and automation since day one, back when most of it was half-finished and nothing connected to anything.

We broke things. We got numbers blocked. We watched models change overnight and rebuilt around them. Every one of those roadblocks became a lesson, and every lesson is now baked into what we deploy for clients.

Today we ship real automations with real results, using the latest and greatest the moment it’s ready. In this industry, standing still is the most expensive thing you can do.

07Free consult

Grab a cafecito with us.

Tell us what's eating your team's time. We'll come back with a concrete plan, a price, and a build date — not a deck.

A plan in 30 minutes

Three automations mapped to your actual workflow. Zero pressure.

Reply within 1 business day

Usually much faster. We drink a lot of coffee.

Prefer email?

nelson@cafecitotech.com

The office

14160 Palmetto Frontage Road, Suite 101, Miami Lakes, FL 33016

FREE_CONSULT.EXE